Search Our Knowledgebase (Mac)
Setting up your Payroll for eFile »
Learn how to set up your payroll for eFiling with Aatrix eFile.
eFile Charges »
Learn more about eFiling fees.
eFile Due Dates »
Learn more about eFile Due Dates.
Basic Steps for eFile »
Read our guide on how to start eFiling.
Creating an Electronic Signature for Federal Filings »
Learn how to create an Electronic Signature for Federal Forms that are eFiled as required by the IRS.
Lost/Forgotten Login Information »
Learn how to retrieve your login information.
Managing/Updating your eFile User Account »
Learn how to manage/update your account information on the Aatrix eFile Website.
Obtaining Login Information »
FAQ: The contact person is no longer with the company. How do we obtain the login information?
Checking eFiling Status »
FAQ: How do I check the status of a form that I have eFiled?
Inquiries on Forms »
FAQ: If I have questions on a form I eFiled, can I contact Aatrix eFile directly?
Editing Filings »
FAQ: Can I edit a filing already submitted?
Delete Filings »
FAQ: Can I delete filings?
Control Name »
FAQ: I am eFiling my 941 form there is a 94X Certificate box that pops up and wants my Control Name. What is my Control Name?
Correcting eFile Upload Error »
FAQ: What do I do when I get "Upload Error Non OK HTTP Response" ?